Refund Policy

1. No Refund After Shipment (Strict Policy)

All orders processed by IndiPCB are custom-made or material-based. Therefore:

• No refunds or returns are allowed once the order manufacturing is started or shipped.

This applies to:

• PCB Fabrication orders
• 3D Printed parts
• Electronic components and materials

Once shipped, items cannot be reused, resold, or restocked, and are therefore non-refundable under all circumstances.

2. Custom Manufacturing Disclaimer

• All PCB and 3D printing orders are produced strictly based on customer-provided files and specifications.

By placing an order, you acknowledge that:

• Designs are verified by you prior to submission
• IndiPCB is not responsible for design-related issues

3. Manufacturing Defects (Limited Exception)

If a product has a genuine manufacturing defect caused by IndiPCB:

• We will provide replacement or rework of the affected items at no additional cost.
• Issues must be reported within 7 days of delivery with proper evidence (photos/videos).
• Refunds will not be issued, except in rare cases where replacement is not possible.

4. Client Design Errors

IndiPCB is not liable for issues arising from:

• Incorrect Gerber files
• BOM errors
• Wrong dimensions or tolerances
• Electrical or functional design flaws

Orders with such issues are not eligible for replacement or refund.

5. Order Cancellation Policy

• Before Production Starts: Eligible for full refund
• After Material Procurement: Refund after deducting material and processing costs
• After Production Begins: Non-refundable

6. Component Sales

• Electronic components are sold as-is.
• No refunds or returns after shipping.

Replacement is only applicable if:

• Wrong item was shipped by us
• Item was damaged during transit (must be reported within 48 hours)

7. Dispute Resolution

If you face any issues:

• Contact us immediately with order details
• Our team will review and provide a resolution
• Decisions made by IndiPCB after review will be considered final

8. Contact Information

For support, cancellations, or defect reporting: